Easy Read Resources: A Guide for Commissioning Accessible Content

Welcome to DisabilityInsights! We're dedicated to providing accessible and understandable information for Participants in the National Disability Insurance Scheme (NDIS), their families, Support Workers, and organisations. In this post, we'll delve into Easy Read resources – what they are and how to commission them effectively. They are vital for ensuring everyone can access crucial information about their rights, supports, and opportunities. See our complete what-is-easy-read-and-why-it-matters-for-organisations guide for a more in-depth explanation.

Easy Read is more than just simplifying language; it’s a specific format that presents information in a clear, concise way, using plain language, short sentences, and supporting images. It helps people with cognitive disabilities, low literacy, or those who are new to English understand complex topics. Creating Easy Read content requires careful planning and execution, but the result is a more inclusive and equitable experience for everyone.

Key NDIS Considerations for Easy Read

When considering Easy Read resources within the context of the NDIS, several key areas need specific attention:

• Understanding the NDIS Plan: Participants' NDIS Plans outline the supports they are eligible for. Explaining these plans in Easy Read can empower Participants to understand their funding allocations, Support Categories (like Capacity Building or Core Supports), and how to use them effectively. Easy Read versions of Plan summaries can be incredibly beneficial.

• Navigating NDIS Processes: The NDIS involves numerous processes, from initial application to plan reviews and appeals. Easy Read guides can simplify these processes, reducing anxiety and enabling Participants to exercise their rights. This includes explaining how to access advocacy services if needed.

• Choosing Service Providers: Selecting the right service providers is crucial. Creating Easy Read profiles of different providers, outlining their services and areas of expertise (without naming specific companies to avoid endorsing), can help Participants make informed choices. Easy Read questionnaires can also help Participants identify their needs and preferences when seeking support.

• Understanding Rights and Responsibilities: Every Participant has rights and responsibilities under the NDIS. Easy Read materials can clearly outline these, including the right to make complaints and the responsibility to treat Support Workers with respect. This ensures Participants are empowered to advocate for themselves while also understanding their obligations.

• Promoting Self-Management: Where appropriate, the NDIS encourages self-management of Plans. Easy Read resources can explain how self-management works, including the responsibilities involved, how to track expenses, and how to engage Support Workers directly.

• Accessibility of Information on Disability: While not strictly NDIS-related, providing accessible information on various disabilities, their impacts, and available supports (both within and outside the NDIS framework) is crucial for empowering Participants and their families.

• Advocacy & Complaint Pathways: Making sure Participants understand their right to advocate for themselves and lodge complaints if needed is paramount. Simple flow charts in Easy Read format are an excellent way to convey these processes.

Practical Steps for Commissioning Accessible Content

Commissioning effective Easy Read resources requires a strategic approach. Here’s a step-by-step guide:

1. Identify the Target Audience and Purpose:

   • Clearly define who the Easy Read resource is for (e.g., adults with intellectual disability, individuals with low literacy).
   • What specific information do you want to convey? What actions do you want the audience to take after reading the resource?
   • Consider conducting user testing with members of the target audience to understand their specific needs and preferences.

2. Choose a Reputable Easy Read Provider:

   • Look for providers with experience in creating Easy Read materials, particularly within the disability sector.
   • Ask for examples of their previous work and check references.
   • Ensure they involve people with lived experience of disability in the creation process – this is crucial for ensuring authenticity and accessibility.
   • Discuss their process for translating complex information into plain language and selecting appropriate images.

3. Provide Clear and Concise Source Material:

   • The quality of the Easy Read resource depends on the quality of the original source material.
   • Ensure the information is accurate, up-to-date, and written in plain language to begin with.
   • Avoid jargon, technical terms, and lengthy sentences.

4. Collaborate with the Provider on Content and Design:

   • Work closely with the provider to develop a clear structure and layout for the Easy Read resource.
   • Choose images that are relevant, simple, and culturally appropriate. Images should clearly illustrate the text and avoid stereotypes.
   • Consider using consistent visual cues throughout the resource.
   • Ensure the text is large enough and the font is easy to read.
   • Provide feedback on drafts and be open to suggestions from the provider.

5. User Testing and Review:

   • Before finalizing the resource, conduct user testing with members of the target audience.
   • Ask them to read the resource and provide feedback on its clarity, usefulness, and visual appeal.
   • Use their feedback to make any necessary revisions.
   • Have the final version reviewed by an expert in Easy Read principles.

6. Dissemination and Promotion:

   • Make the Easy Read resource readily available on your website, social media channels, and in printed format.
   • Promote the resource through relevant networks and organisations.
   • Consider creating a short video or audio summary of the resource to reach a wider audience.

7. Maintain and Update:

   • Regularly review and update the Easy Read resource to ensure it remains accurate and relevant.
   • Seek feedback from users on an ongoing basis.
   • The NDIS is constantly evolving, so it's important to keep your resources up-to-date with the latest changes.

Conclusion

Commissioning Easy Read resources is an investment in inclusivity and accessibility. By following these steps, you can ensure that your information is understandable and accessible to everyone, empowering Participants to fully engage with the NDIS and exercise their rights. Remember, clear and accessible information is not just a nice-to-have; it's a fundamental requirement for creating a truly equitable and inclusive society. We hope this guide has provided valuable insights into commissioning accessible content. At DisabilityInsights, we are committed to promoting accessibility and empowering individuals with disability to live fulfilling lives. Stay tuned for more informative articles and resources.